Summary: Lead with Hospitality By Taylor Scott
Activating a Sense of Welcome Reduce tension early. Socially engage and personally connect with people on your teams. Connect them to each other as well …
Leadership
Summary: Never Lose an Employee Again By Joey Coleman
YOU ONLY HAVE 100 DAYS TO GET THE EXPERIENCE RIGHT While most employers understand the touchpoints and interactions they have with employees are important, not …
Summary: Power to the Middle By Bill Schaninger
Why Managers Are So Frustrated The challenge: Middle managers are frustrated and exhausted from having to spend their time on activities that don’t provide the …
Summary: Leadership Is Overrated By Kyle Buckett
Kill the Leader It’s easy to blame the person at the top. Everyone wants to take shots at authority figures, so why pay attention to …
Summary: Culture Through Crisis By Andrew Limouris
Talent To be talented is something many people strive for. It takes a lot of hard work and dedication to become so great at something …
Summary: The Heart of a Leader By Ken Blanchard
The Heart of a Leader The key to developing people is to catch them doing something right. Catching people doing things right is a powerful …
Summary: Why Should Anyone Work Here By Rob Goffee
Let People Be Themselves Hire for difference—in people’s thought processes and life experiences, among other qualities. In interviews, explore people’s origins and backgrounds; this will …
Summary: Profit with Presence By Eric J. Holsapple
Pillar 1 Be Present and Practice Mindfulness Mindfulness is the ability to be fully present and aware of where we are and what we are …
Summary: When Everyone Leads By Ed O’Malley
Principle #1: Leadership is an activity, not a position. Leadership and authority are two different things. Leadership is mobilizing others to solve their most important …
Summary: The Anxious Achiever By Morra Aarons-Mele
Anxiety Is a Double-Edged Sword Many times over the years we encountered the belief that anxiety is an unproductive and harmful emotional state, and thus …