Before I had failed to take a risk. Now I took a risk and failed.
- Jia Jiang
People naturally want revenge after they were rejected.
Perhaps they gain better by showing the rejector how wrong they were. Yet it doesn’t work that way. They end up feeling worse when they get revenge.
Rejection is an opinion.
Rejection seems less like a truth and more like an opinion. Think about it for a moment. When you’re getting rejected, people are simply processing your request and giving you their opinion. That opinion could be based on their mood, their need, their background and circumstances.
Rejection is human.
It’s an interaction with two sides. It says more about the rejector than the rejectee.
Rejection has a number.
If the rejectee goes through enough rejections, a ‘NO’ can turn into a ‘YES’.
Ask why before goodbye.
Sustain the conversation after the initial rejection. The magic word why can reveal the underlying reason for the rejection and present the rejectee with the opportunity to overcome the issue.
Crucial distinction between retreat and run.
Groups retreat in order to regroup, consolidate their forces or shift to better tactical positions.
Runs are just that, running away. Running leads to total collapse of group’s fighting ability and morale. Their backs are turned to the enemies, making them vulnerable to attacks.
Collaborate, don’t content.
Never argue with the rejector. Instead try to collaborate with the person to make the request happen.
Switch up. Don’t give up.
Before deciding to quit or not to quit, step back and make the request to different person in a different environment or under a different circumstance.
Egotistical notion that sales success is based purely on the sales person instead of the strength of the fit between the customer and what’s being offered makes no sense. – Jia Jiang
Give your why when asking.
By explaining the reason behind your request, you have a better chance to be accepted. Research has shown that simply saying ‘because…’ in your request can dramatically increase your chances of acceptance.
Start with I when asking.
This gives the requester more authentic control of the request.
Acknowledge doubts when asking.
By admitting doubts and possible rejection of the requests, you can increase the trust level.
Target the right audience when asking.
By choosing a more receptive audience, you can increase the chance of acceptance.
Giving a NO.
Rejection is usually a harsh message. Giving the rejection with a right attitude can go a long way to soften a blow.
- Never belittle the rejectee.
- Be direct.
- Present the reason.
- Offer alternatives.